Frequently Asked Questions

Installation time varies depending on the type of flooring and the size of the area. A typical single room (200-400 sq ft) can usually be completed in 1-3 days. Larger projects or whole-home installations may take a week or more. During your estimate, we'll provide a detailed timeline specific to your project.

Yes! We provide free, no-obligation on-site estimates. We'll visit your home, take precise measurements, discuss your options, and provide a detailed quote. There's no pressure and no sales tactics – just honest advice to help you make the best decision for your space and budget.

For families with children or pets, we recommend luxury vinyl plank (LVP) or laminate flooring. Both are highly durable, scratch-resistant, and water-resistant (great for spills and accidents). We also offer pet-friendly carpet options with stain resistance. During your consultation, we'll help you choose the best option for your lifestyle.

Yes, we handle the complete process including old flooring removal and disposal. We'll tear out your existing carpet, hardwood, tile, or other flooring and properly dispose of it. This service is typically included in our estimate, though complex removal situations may have additional costs.

We accept cash, checks, and all major credit cards. For larger projects, we also offer payment plans through Affirm. A deposit is typically required to schedule your installation, with the balance due upon completion. We'll discuss payment options during your estimate.

Absolutely. MAA Flooring & Covering is fully licensed, bonded, and insured in the state of Oregon. We carry comprehensive general liability and workers' compensation insurance to protect both our team and your property. Copies of our credentials are available upon request.

Yes, we stand behind our craftsmanship with a workmanship warranty on all installations. Additionally, the flooring materials themselves typically come with manufacturer warranties. We'll review all warranty details with you during your estimate so you know exactly what's covered.

We'll provide detailed preparation instructions before your installation date. Generally, you'll need to: clear all furniture and personal items from the work areas, disconnect and move electronics, remove fragile items, and ensure someone is home for the initial walkthrough. We handle all flooring removal and subfloor preparation.

We often work with homeowners who want to add new flooring that complements existing floors in other areas. During your consultation, bring photos or samples if possible. We'll help you find the closest match or suggest complementary options that flow well throughout your home.

We serve the entire Portland metro area including Portland, Beaverton, Hillsboro, Lake Oswego, Tigard, Tualatin, West Linn, Oregon City, Gresham, Happy Valley, Clackamas, Milwaukie, Vancouver (WA), Sherwood, Wilsonville, Canby, and surrounding communities. Contact us to confirm if we serve your specific location.